Creating your new ABRSM account
You can click here or go to the Login button on our website, choose ‘Register’ and then complete the online form. You will need to create a unique username and password to do this. If you have an ABRSM applicant number please enter this when you register and use the same surname that you used to create your original account. This will allow us to link up your records. This is particularly important if you are a Visit Organiser as it allows us to add any pre-approved venues to your account.
Our new online service is supported by new systems, which means we need to record your information in a different way. If you want to book graded exams, ARSM exams, a Prep Test or Performance Assessment you will need to create a new account even if you have booked exams with us before and have an Applicant Number.
We are no longer using Applicant Numbers. To set up your account you will need to create a username and password. You will then use these, instead of an Applicant Number, to log in.
However, if you have an Applicant Number from previous exam bookings, you should enter it when you register to allow us to link your new account to your existing personal details. . This is particularly important if you are a Visit Organiser, as it will allow us to link your previous pre-approved visit venue to your new account.
Everyone using our new online exam service will receive a unique Contact ID. This is to ensure we can identify individuals in the system, link up records and exam history, and avoid duplication.
ABRSM applicants (who book exams on behalf of candidates) will be given a Contact ID when they set up an online account. Candidates will be given a Contact ID once they’ve been entered for an exam through the new online service. Contact IDs will appear on all communications about exam bookings.
If you are an applicant, you will not need to use your Contact ID to book exams. However, it is important that you make a note of the Contact IDs for all your candidates. Once candidates have a Contact ID it should be entered, along with their date of birth, every time an exam booking is made for them. This will keep the candidate's records up to date on our system (including any access requirements and prerequisites), ensure all their exam bookings are linked, and make it quicker to enter their details when booking new exams.
Candidates can choose to register and create an account, even if they have not made the exam booking themselves. Parents/carers can set up this account on behalf of a child, but the account must be in the candidate’s name. Candidate accounts are optional, but having an account means that a candidate can log in to view information about their exams, change practical appointments at Public Venues, and view their results and practical mark forms seven days after we have released them to the applicant.
If the applicant includes the candidate (or parent/carer) email address in their exam booking, the candidate (or parent/carer) will automatically receive an email confirming the booking and asking if they would like to create an account. The email will include a link to the registration page. This email will also include the candidate’s Contact ID, which they need to enter when they create their account. Alternatively, once an exam has been booked, the candidate (or parent/carer) can request the candidate’s Contact ID from the applicant. The candidate (or parent/carer) can then go to our website at any time to register and create an account.
Candidate accounts should be created in the candidate’s name, and their Contact ID and date of birth should be entered where requested. This is to make sure we can create a unique record for the candidate, which links their existing and future exam bookings. If you are a parent/carer who would like to book exams for your child, you will need to set up your own account in your own name to make the booking. Anyone booking an exam should be 18 years or over. When you book exams for your child, please enter their Contact ID (if they have one) and date of birth, to make sure we can link their exam bookings.
We use your date of birth, along with other personal information you supply, to ensure we create a unique and secure record for you.
If you are a parent/carer who would like to book exams for your child, you will need to register and create your own account in your own name to make the booking. You must be 18 years or over to book an exam. When you book exams for your child, please enter their Contact ID and date of birth. This will allow us to create an accurate record for your child that includes all their exam bookings.
When you go to log in click ‘Forgotten your username’ and follow the instructions.
When you go to log in click ‘Forgotten your password’ and follow the instructions.
To change an email address registered to an online account the following steps need to be followed:
- Click “Login” on the ABRSM homepage and click “Register” or “Register for an account”. In order to change an email address on an existing account, the email address needs to be verified. Therefore this update is done using the registration form.
- Fill in the details. You will need to provide a new username for the account as you will not be permitted to continue using the existing one. Enter your password and the new email address. Verify the email address.
- Fill in the rest of your details including your existing Contact ID and the date of birth as registered to the account. These last two details enable the existing account to update rather than registering a new one.